Premium Equipment LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information, including your phone number for SMS communications.
Personal Information: When you opt in to receive SMS messages, we may collect your name, phone number, and any other information necessary for SMS delivery.
Usage Data: We may collect information about how you use our services, including log files, IP addresses, and device information.
– To send updates about your purchases, services, or special offers via SMS.
– To respond to inquiries and provide customer support.
– To comply with legal obligations and enforce our policies.
– To analyze trends and improve our services through aggregated, anonymized data.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when necessary to comply with the law, enforce our policies, or protect our or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no transmission over the internet is 100% secure.
By using this site, you represent that you are at least the age of majority in your state or province of residence or that you have provided consent for any minor dependents to use this site.
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
1- SMS Consent Communication:
The information as phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
If you have consented to receive text messages from Premium Equipment LLC, you may receive messages related to the following:
– Updates about your purchases, services, or special offers.
– Response to inquiries and provide customer support.
– Scheduled appointment reminders or updates
Example: “Hello, this is a friendly reminder of your scheduled repair with our service department at [Location] on [Date] at [Time]. You can reply CANCEL or call us to reschedule or STOP to opt out of SMS messaging from Premium Equipment LLC at any time.”
3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 5 SMS messages per week related to your [appointments/billing, etc.].
4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
You may opt-in to receive SMS messages from Premium Equipment LLC in the following ways (This is an example. Please include the method used.)
Verbally, during a conversation
By submitting an online form
By filling out a paper form
By checking any box with these terms attached
6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at Premium-Equipment.com or call us at 903-499-5490
8- Standard Messaging Disclosures:
Message and data rates may apply.
You can opt-out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions page
Message frequency may vary
Premium Equipment, LLC is committed to protecting your privacy. This Privacy Policy (the “Policy”) governs how we treat the Personal Information that we collect and receive from you in connection with your use of the SMS Service (“Service”), which we make available to you through a third-party service provider. This Policy is incorporated into the Terms of Service.
By using the Service, you agree to the terms of this Policy. Premium Equipment, LLC reserves the right, in its sole discretion, to modify or change this Policy at any time with or without prior notice to you. The date of the last update will be posted at the top of this Policy for your convenience. This Policy, and any changes, are effective as soon as posted. Your continued use of the Service following the posting of any changes to the Policy constitutes your full acceptance of those changes.
“Personal Information” is information that individually identifies you, such as your mobile phone number or user/screen name, as well as the any Personal Information that you choose to include in messages you send through the Service.
Through the use of the Service, Premium Equipment, LLC will receive the following information from our third party service provider: your mobile phone number when you send a text message to us, the text of messages that you send to other users of the Service, any user or screen name that you select in connection with the Service, as well as any comments or feedback regarding the Service that you send to us. SMS consent will not be shared with any third parties, nor phone numbers for the purpose of SMS.
We use Personal Information to (a) provide you with the Service, (b) process and respond to inquiries, (c) improve the Service, (d) if necessary, contact you with important announcements or messages, (e) conduct research, and (f) provide anonymous reporting for internal and external clients and partners.
Each message that you send through the Service (either to us or to other users of the Service) is stored on our servers. We retain these messages on our servers. Premium Equipment, LLC utilizes servers and services owned by third parties.
We will not rent or sell your Personal Information to other companies or individuals, unless we have your consent. We may use or disclose such information in any of the following limited circumstances:
We may share aggregated information with others without further notice. An example of this would be the number of people who used the Service in a given month or the total number of texts sent in a given week.
Premium Equipment, LLC takes precautions to ensure the security of your Personal Information, including ensuring that our third party service providers protect the security of your Personal Information. However, we cannot guarantee that hackers or unauthorized personnel will not gain access to your Personal Information despite our efforts. You should note that in using the Service, your information will travel through third party infrastructures which are not under our control (such as a third party SMS delivery platform or your carrier network).
We cannot protect, nor does this Policy apply to, any information that you transmit to other users. You should never transmit personal or identifying information to other users.
A mobile user might opt-in by:
Premium Equipment, LLC’s third-party service provider gives you the ability to opt out of the Service for any reason. You can opt out by texting “STOP” or “QUIT” to 903-499-5490.
We reserve the right to send you certain communications relating to the Service, such as announcements and administrative messages, without offering you the opportunity to opt-out of receiving them.
The Service is not intended for children under 13, and Premium Equipment, LLC does not knowingly collect information from children under the age of 13.
Children aged 13 or older should not submit any Personal Information without the permission of their parents or guardians. By using the Service, you are representing that you are at least 18, or that you are at least 13 years old and have your parents’ permission to use the service.
Premium Equipment, LLC requires that users of this service be limited to US residents only.
Questions or concerns?
If you have any additional questions regarding this Policy, please feel free to contact us any time by texting “HELP” to 903-499-5490.
SMS Terms of Service
Use of the Premium Equipment, LLC text message-based services (the “Service”) is subject to the following Terms of Service. These terms constitute a legal agreement (the “Agreement”). Please read them carefully.
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